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    Shipping & Returns

    The dispatch of your products is taken care of by delivery service PostNL. 

    Dispatch

    Dispatch costs within the Netherlands:

    • €0,00 with an order of €25 and above
    • €4,95 with an order between €15 and €25
    • It's not possible to order under €15

    *When you choose for a delivery via Rembours additional costs of €15,95 will be charged
    *For shipping outside of the Netherlands we calculate the dispatch costs after the order is received and we will send an invoice with the exact costs. When the payment is fullfilled the order will be send.

    Delivery
    For orders within the Netherlands and the following delivery days apply:

    • Orders placed from Monday to Friday before 23:00 will be delivered the next day
    • Orders placed on Saturday will be delivered on Monday
    • Order placed on Sunday before 18:00 will be deliverd on Monday
    • Orders placed within holidays will be processed the next business day and will be delivered the second business day after that specific holiday

    For orders outside the Netherlands, the following applies:

    • One day delivery time is not applicable for orders outside of the Netherlands as delivery time varies per country. For an estimated delivery time, please contact our customer service

     

    Picking up
    You can choose the option to pick up your order without any additional costs.

    Pick-up point
    Mijkenbroek 48
    4824 AC BREDA

    Open
    Monday til Friday
    10.00 AM - 6.00 PM

     

    Retours and customer service
    Returning a product should be done within 7 working days. The delivery and its costs are your own responsibility. Within 30 days after having received the product the purchasing costs will be paid back. Opened, no longer properly closing, partially consumed, or broken products cannot be returned.

    A retour can be send to:

    De Smaakspecialist
    Luchtenburgseweg 2
    4858 RJ Ulvenhout The Netherlands
    Customer service

    Of course you can always contact us via contact form,  telephone: +31 76 565 6709 or email [email protected]

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